Refund Policy

At Sattvam Digital Media , we are committed to delivering high-quality services across branding, digital strategy, content creation, consulting, and holistic marketing. Our offerings are crafted with deep attention to detail and client needs to ensure impactful, long-term results.

No Refund Policy

Due to the nature of our services—many of which are time-intensive, personalized, or digital in format—we do

not offer refunds

for any of the following, including but not limited to:

Brand Consulting SessionsStrategy Calls or RetainersDone-for-You Services (e.g., content creation, design, funnel setup)Digital Products or TemplatesWorkshops, Masterclasses, or Paid WebinarsProgram or Mentorship Access

Once a purchase is made or service is initiated, it is considered

final and non-refundable

.

This policy allows us to maintain the integrity of our services and uphold fairness to all clients who commit with seriousness and intention.

Clarity Before Commitment

We understand that working with an agency is a significant step. That’s why we encourage you to:

Book a free discovery call (when available)Review our case studies, testimonials, or service breakdownsAsk questions via email before purchase at [email protected]

This ensures our approach and style are the right fit for your business goals.

Exceptional Circumstances

Although all purchases are final, we recognize that rare and unforeseen events can occur. In cases of

serious personal or medical emergencies

, you may reach out to us at

[email protected]

. Any accommodation or credit will be evaluated

case-by-case

and at our sole discretion.